Stupid And Contagious
“You are not superior to me.
Of course I don’t say this. But I have to bite my tongue this time to keep it in.
“I am speaking to you with candor, as my col eagues,” I say. “Believe me, if I did so at my tables you’d have a lot more complaints,” I say.
“I think you already have a lot of complaints,” Bruce says. “Look, we are in the service industry. This is the career that we chose. It’s nobody’s fault but our own when people treat us badly. And they wil , every day.
It’s what we chose. So you ju...st need to learn how to deal with it better. Much better. Because nothing is going to change. The customer is always right.”
I want to scream. This may be what they chose, but it’s sure not, not, not what I chose. I do PR. I have a career. Things just got a little slow. I want to tel them this, but of course I don’t. I can’t. Because they did choose this as a career. This is their ceiling, pretty much. They’re managing a hip, successful restaurant.
What more could they want .MoreLess
Of course I don’t say this. But I have to bite my tongue this time to keep it in.
“I am speaking to you with candor, as my col eagues,” I say. “Believe me, if I did so at my tables you’d have a lot more complaints,” I say.
“I think you already have a lot of complaints,” Bruce says. “Look, we are in the service industry. This is the career that we chose. It’s nobody’s fault but our own when people treat us badly. And they wil , every day.
It’s what we chose. So you ju...st need to learn how to deal with it better. Much better. Because nothing is going to change. The customer is always right.”
I want to scream. This may be what they chose, but it’s sure not, not, not what I chose. I do PR. I have a career. Things just got a little slow. I want to tel them this, but of course I don’t. I can’t. Because they did choose this as a career. This is their ceiling, pretty much. They’re managing a hip, successful restaurant.
What more could they want .MoreLess
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